Privacy Policy

As a recruitment source, Dr. Susan Love Foundation's Love Research Army is not a HIPAA-covered entity. However, we have chosen to adhere to all HIPAA guidelines. Dr. Susan Love Foundation expects all research institutions and centers that seek volunteers through the Love Research Army to follow HIPAA guidelines.

Our website and mobile application contain links to other websites. Dr. Susan Love Research Foundation is not responsible for the content or privacy practices of these other sites. We encourage our users to be aware when they leave our site or mobile application and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website or mobile application.

To help us improve the quality of our website, Dr. Susan Love Research Foundation uses an external service that provides real-time reporting on the use of our website, including page views, unique views, unique visitors, repeat visitors, frequency of visits, and peak-volume traffic periods. We do not use this service to gather, request, record, require, collect or track a user's personally identifying information.

How We Use the Information We Collect

Dr. Susan Love Research Foundation uses your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, and to personalize promotional offers. We do not collect or store health information from Love Research Army participants. If and when any health-related questions are asked to determine eligibility for a particular study, the information collected on the sign up form will not be stored electronically or physically. Once a participant signs up for a supported study, the following information will be provided to the researchers conducting the study: full name, year of birth, ethnicity, physical address, phone number and email address.

The Dr. Susan Love Research Foundation will not sell, rent, or lease your personally identifiable information to others. Unless we have your permission, or are required by law, the personal data you provide online to Dr. Susan Love Research Foundation will only be shared with business partners who are acting on our behalf. Such business partners, including those located in other countries, are required by agreement to protect the privacy of your personally identifiable information as set out in this Privacy Statement.

Credit card information is used only for payment processing and fraud prevention, and is not used for other purposes. We ship orders in-house and use an outside credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information except for the purpose of providing these services.

Opt-Out Policy

From time to time, we may send emails and other information to users about Dr. Susan Love Research Foundation and its activities. Our site provides users the opportunity to opt out of receiving such communications from us at any time. If you no longer desire our services, please notify us via email: army@drsusanloveresearch.org.

Security

Dr. Susan Love Research Foundation is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, we have in place appropriate physical, managerial procedures to safeguard the information we collect.

We use SSL (Secure Sockets Layer) encryption when collecting or transferring sensitive data such as credit card information. Credit card numbers are only used for processing payments and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. This includes a firewall and 24-hour monitoring of site activities by our hosting service provider as well as 128-bit SSL encryption (where allowable by law) on all transaction-oriented operations between you and PCF via our transaction service provider.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific task related to Love Research Army activities are granted access to personally identifiable information. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.

We comply with the Children's Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulation establish United States federal law that protects the privacy of children using the Internet. We do not knowingly collect personal information from children under 13 and our products and services do not target information to children under 13. Our sites are not intended to solicit information of any kind from children under 13, and we have designed our sites to block our knowing acceptance of information from children under 13 whenever age-related information is requested. It is possible that by fraud or deception by others, we may receive information pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will immediately attempt to obtain parental consent or otherwise delete the information from our servers.

Cookies

Our website uses "cookies." A "cookie" is a small data file transferred by our website to your computer's hard drive containing information that helps us make your experience of using our website more individualized and convenient. We send cookies when you surf our site, make purchases, use "my clipping", request information, or register yourself or for certain services. Accepting the cookies used on our site does not give us access to your personally identifiable information, but we may use the cookies to identify your computer. Some cookies are "session" cookies, meaning the cookie is removed from your computer after you leave our website or quit your browser. The aggregate information collected by cookies also helps us to analyze traffic patterns at our site. This can enable us over time to provide a better experience on our site by improving content or personalization and make it easier to use. Cookies that remain on your computer are often called "permanent" cookies. These types of cookies are used to facilitate shopping, personalization for "my clipping" and registration services.

Most web browsers automatically accept cookies, but you can usually adjust the preferences on your browser to refuse cookies, selectively accept certain cookies or notify you each time a website attempts to place a cookie on your computer. If you refuse to accept cookies, there may be certain features of our site that will not be available to you and some web pages may not display properly. You can find information on how to adjust your cookie preferences on some of the most popular web browsers by visiting the following websites:

The cookies we place on your computer are not shared with or revealed to other sites, nor do we look at the cookies that have been placed on your machine by other websites.

Conditions of Use, Notices and Revisions

We will always use information in accordance with the privacy policy under which the information was collected. However, our business changes constantly, and our privacy policy may change as well. If we decide to change our privacy policy, we will post the changes here so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we may disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will then have a choice as to whether or not we may use their information in this different manner. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.

Contacting Us

We value your comments and opinions. If you have any questions about our privacy policy or need assistance, please email us at: army@drsusanloveresearch.org.